FAQ

Answers to our most commonly asked questions

What are your opening times?

We are open Monday – Thursday from 5pm to 7pm (Pre booked sessions only)

Saturday – Sunday from 9:30am to 4pm

Do you charge for an initial assessment?

We charge £10 for an initial assessment per child. If the child then stays with us, we minus the £10 charge from the first monthly payment.

How many children are in a group?

Our group size is between 6-8, anything above this and we feel that it is not beneficial for the child.

Is one to one tutoring available?

Yes of course, we can provide your child with one to one tutoring. This has to be booked in with the centre staff.

What are your fees?

All of our fees are listed here (CLICK HERE)

How do I register my child?

All details can be found here (CLICK HERE)

How are fees paid?

All fees are paid monthly at the beginning of the month. You can pay directly to the office staff.

Do I need to give notice if my child cannot attend?

Yes you must give us 48 hour notice.  Failure to provide any notice will result in a 50% charge of the session fees.

Is there a registration fee to pay when initially signing up?

No there is no registration fee to pay when signing up.

How much notice do I need to give if I do not want to continue with tuition?

Initially, you should speak to the the centre manager and the tutor to discuss the progress made by your child.  If after the discussion you still wish to withdraw your child then one weeks notice must be given.

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